FAQs

How Can We Help You Today?

Answers to common questions about appointments, services, and what to expect when visiting UroVital Clinic.

FAQs

Appointment & Scheduling

Everything you need to know about booking, rescheduling, and preparing for your visit.

You can book an appointment by calling 081 820 8953 or by submitting a request through the appointment form HERE or on our Contact Us page.

This depends on your medical aid or insurance requirements. Please check with your provider, or contact the clinic and we can confirm what's needed for your visit.

This depends on your medical aid or insurance requirements. Please check with your provider, or contact the clinic and we can confirm what's needed for your visit.

Please call ahead if you're running late. Depending on the day's schedule, we'll do our best to accommodate you or offer the next available slot.

We recommend booking as early as possible, especially for non-urgent consultations, to secure your preferred date and time.

FAQs

About Our Services

Common questions about the urological conditions and procedures we treat.

UroVital Clinic offers specialist care for prostate conditions, kidney and ureter disorders, bladder health, male reproductive and sexual health, urinary system issues, and outpatient urological procedures such as circumcision, vasectomy, and catheter insertion.

Yes. Symptoms such as blood in the urine, severe pain, or inability to urinate should be brought to our attention promptly — call 081 820 8953 to discuss your symptoms.

Yes. All consultations at UroVital Clinic are conducted with full confidentiality and respect, particularly given the sensitive nature of urological conditions.

Please bring your ID, any relevant medical records or referral letters, a list of current medications, and your medical aid details if applicable.

UroVital Clinic specialises in conditions of the urinary tract (affecting both men and women) and the male reproductive system.

FAQs

Billing, Insurance & Payments

Answers to common questions about fees, medical aid, and how to pay for your visit.

Please contact the clinic on 081 820 8953 to confirm which medical aid schemes we currently accept and whether pre-authorisation is required for your visit.

Some procedures may require pre-authorisation from your medical aid. We recommend checking with your provider before your visit, or contacting the clinic for guidance.

Please contact the clinic to confirm accepted payment methods for consultations and procedures.

Yes, an invoice will be provided for you to submit to your medical aid for reimbursement, where applicable.

Private (cash) consultations are welcome. Please contact the clinic on 081 820 8953 for current consultation fees.